In support of our core values – Customer-Driven Focus, Commitment to Excellence, and Heart to Serve – we have earned and maintain an ISO 9001:2015 certified Quality Management System. This globally-recognized approach to quality ensures that our customers will benefit from our products and services, because we have quality performance standards that we document, review, and continually seek to improve.
Missing Link Security is committed to customer satisfaction and continuous improvement of our products and processes. Our Quality Policy includes the following Quality principles:
- Customer satisfaction is critical to our success
- All products will meet contractual requirements
- All products will be delivered in accordance with the agreed upon delivery date
- MLS will seek opportunities for continuous improvement